Welcome to personixhealth.com
Effective Date: 4/30/2025
At PersonixHealth, we are committed to protecting your privacy and providing clear, transparent communication through our services. These Terms of Use & Consent outline how we use SMS (text messaging) to communicate with you, your rights regarding those messages, and how we honor your preferences.
1. Your Consent to Receive Text Messages
By opting in, you agree to receive SMS messages from PersonixHealth. These may include:
- Appointment reminders
- Health plan or provider updates
- Secure service notifications
- Customer support responses
- Personalized health or wellness messages
Your consent is not a condition for receiving care or coverage. Message frequency varies based on your preferences and activity. Message and data rates may apply.
2. How to Opt-In
You may opt-in to receive SMS messages by:
- Signing up through our website or portal
- Adjusting your preferences in a PersonixHealth-supported mobile app
- Providing verbal or written consent during support or enrollment
- Texting a keyword such as “JOIN” to a provided number
You will receive a confirmation message after opting in.
3. How to Opt-Out
To stop receiving text messages, simply reply:
- STOP – to unsubscribe from all PersonixHealth SMS messages
- HELP – to receive assistance or support contact info
After opting out, you will receive one final confirmation message. To resume messages, you must opt in again.
4. Privacy and Data Protection
Your privacy is our priority. We do not sell or share your phone number or SMS data with third parties for marketing purposes.
All message content and contact information is handled securely and, where applicable, in compliance with privacy laws such as HIPAA.
5. Mobile Carrier Disclaimer
PersonixHealth is not responsible for delayed or undelivered messages. Delivery is subject to your mobile carrier's network performance. Standard message and data rates may apply.
6. Message Content and Security Notice
While we limit the type of information sent via SMS, text messages are not encrypted. Please avoid sending sensitive medical or financial information through SMS. For secure communication, use our web portal or mobile app.
7. Updates to These Terms
We may update these terms from time to time. Changes will be posted on this page. Continued use of our services after updates constitutes your acceptance of the revised terms.
8. Contact Us
For questions or help with SMS messaging, contact:
PersonixHealth Support
📧 Email: support@personixhealth.com
📞 Phone: (832) 654-6500